Frequently Asked Questions
Everything you need to know about bringing seasonal style into your home.
What is the typical shipping timeframe for furniture and decor?
Most decor items ship within 3-5 business days. Larger furniture pieces typically arrive within 2-3 weeks via our specialized white-glove delivery service to ensure they reach you in perfect condition.
Do you offer seasonal returns?
We offer a 30-day return policy on all seasonal collections. Items must be in their original packaging and unused condition to qualify for a full refund.
How do I care for my seasonal textiles and linens?
Each product comes with a specific care label. Generally, we recommend cold water machine washing for our cotton linens and professional dry cleaning for our wool and heavy-knit winter throws.
Are your products sustainably sourced?
Yes, we prioritize artisans and manufacturers who use sustainable materials such as reclaimed wood, organic cotton, and eco-friendly dyes to reflect our commitment to the natural cycle of the seasons.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.